Shipping policy

Shipping Policy

Thank you for shopping with DanTech Gadget. We are committed to delivering your order safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping & Delivery Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • International Orders: 10–20 business days

Please note that delivery times may vary depending on customs processing, carrier delays, weather conditions, or high-demand periods.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method. Promotional free shipping offers may apply on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. Tracking information may take 2–5 business days to update after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before completing your order. DanTech Gadget is not responsible for delays or lost packages due to incorrect shipping details provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery timeframe, please contact us and we will work with the shipping carrier to resolve the issue.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue so we can assist you promptly.

Contact Us

For shipping-related questions or support, please contact:

📧 dkamande1@gmail.com
📱 +254 715 694 195

Thank you for choosing DanTech Gadget.